Toolkit - The Executive Advisory

Models & Frameworks These tools are meant to provide a bigger picture perspective around a variety of workplace situations and interactions.
The Communication Code Credibility Dimensions Communication Style Daily Communication SMART Model Self Talk Communication Process Change Cycle Collaboration Model Strategy Pentad Blame Frame vs. Aim Frame Managers vs. Leaders Tuckman Model RITE Model

Models & Frameworks

These tools are meant to provide a bigger picture perspective around a variety of workplace situations and interactions.

Communication Templates This section provides various templates to help you organize and structure different types of messages.
Informative
The Template The Update The Reportback The Presentation
Persuasive
The Template The Argument The Balanced Argument The Issue The Presentation
Feedback
The GAIN Model
Strategic Viewpoint
The Balanced Argument The Big Picture The Strategic Update The Strategiscope

Message Tools This section takes a look at more specific techniques to crafting credible messages.
Attention Grabbers Headlines Directories Top 10 Business Arguments Support Points

Message Tools

This section takes a look at more specific techniques to crafting credible messages.

Thinking Quickly On Your Feet This section provides various perspectives and tools when you are on the spot and have to respond in a direct, confident manner.
Answering Questions
Question Types I Don’t Know
Managing Resistance
Declarative Statements Turn It Into A Question If… Then… Technique Feel – Felt – Focus Opinion Givers Remove N’T Agree & Qualify Talkers

The Sound These are various techniques and strategies to consider regarding the way you sound when communicating.
Voice Tingents Absolutisms Fillers – Verbal Pillows Teeing It Up Verbal Punctuation Acronyms Concise

The Sound

These are various techniques and strategies to consider regarding the way you sound when communicating.

The Look These are various techniques and strategies to consider regarding the way you look when communicating.
Stance Posture Movement Gestures Facial Expressions Eye Communication Distance/Space Touch Time Image

The Look

These are various techniques and strategies to consider regarding the way you look when communicating.

Visual Aids These are various techniques for creating and presenting visuals .
Visuals Line/Bar Charts Pie Charts Slides Lectern

Visual Aids

These are various techniques for creating and presenting visuals .

Listening This section looks at a number of strategies and techniques to understand and demonstrate effective listening.
Listening Listening vs. Hearing Poor Listening Habits Good Listening Habits

Listening

This section looks at a number of strategies and techniques to understand and demonstrate effective listening.

Themes This section provides various perspective on different workplace dynamics.
Unwritten Laws of Business

Themes

This section provides various perspective on different workplace dynamics.

DISC This section is dedicated to DISC and how to use it effectively.
Dimensions Four Bars Dominance Influence Steadiness Compliance Email Preferences Knights Saga Lists

DISC

This section is dedicated to DISC and how to use it effectively.